Growth Fundamentals
We create Premium Value for your customers, brands and business through aligning your teams and custodians on how you will create maximum value perception in the minds of the highest value customer. There is a multiplying effect delivered through the use of these frameworks and the resulting alignment. Thereby delivering a comprehensive Premiumisation strategy.
High Value Customers
A sophisticated algorithm identifies those with the NEO mindset in any population or database. It was developed by social scientist Dr Ross Honeywill.
The NEO algorithm is configured in the Roy Morgan Single Source database. PREMIUM has an exclusive alliance with Roy Morgan.
Not all consumers are created equal. Half are born with a traditional mindset and the valuable half with the NEO mindset. For the traditional half everything starts and ends with price, features and status. The NEO half out-spends, out-borrows and out-invests the traditionals. NEOs are incessantly curious and seekers of experiences and products that satisfy their desire for authenticity, aesthetic beauty and emotional reward. For NEOs price isn’t a measure of value; it’s the cost of falling in love.
Resilient brands need resilient customers. NEOs are resilient consumers. Traditionals are not. After 9/11, the Global Financial Crisis and now in the recovery from COVID -19 NEOs became financially active first and fastest. After recessionary disruption they are back spending, and investing sooner and more frequently than anyone else, engaging financially with those things that align with their desires, that touch their spirit.
Premium Consumer Targeting
The NEO algorithm, used in combination with Roy Morgan Single Source is fully operational on media agency databases for planning & buying. They are also available to buy in Google, Facebook and every digital channel through our partnership with IPG Acxiom. Geographic targeting for retailing programs is also available.
Clients
We are proud that these leading brands have embraced the NEO typology.
Tony Pearson, CEO at A.H. Beard discusses the positive impact on the P&L and the margin enhancement a Premiumisation Strategy has delivered for Australia’s leading sleep company. He shares how the understanding of the NEO mindset and value creation capabilities have been seamlessly embedded into the organisations capabilities by the Premiumisation Partners team.
PREMIUMISATION LIBRARY
Introducing Premiumisation
An introduction to Premiumisation by Dr Ross Honeywill. He explains the keys to profitable growth, margin and brand equity. Ross explains what makes a premium brand premium in the minds of the highest spending consumers.
What Planet is your Business ON?
A radical new breed of consumers is ignoring discount businesses across the globe and simultaneously making fortunes for entrepreneurs. They killed Borders Books in Australia. They killed Borders Books in America. And just paid full price for 40 million iPads.
NEOs for Media Owners
Dr Ross Honeywill introduces NEOs to media owners. Ross explains how media owners can present the compelling data now available on Roy Morgan Single Source database to advertisers and how they can activate the knowledge.
10 Pillars for the Economic Recovery
When the consumer economy eventually starts to recover and create the new normal, the architects of recovery will not be economists or politicians - they will be consumers.
Retail spending bifurcation
Dr Ross Honeywill explains the bifurcation of Australian retail spending. He shows how the data very clearly demonstrates how NEOs are driving the retail spending in a two speed consumer economy.
Why Discretionary Spending is Old Hat
I’m endlessly amused by bored sportspeople and jumpy teenagers saying they just can’t wait for the COVID-19 constraints to be over. As if everything will be normal when the pub or the skatepark fully reopens.